5 tips to engage with your social media followers
Have you ever seen a small account on Instagram that have been switched into a private settings? Hmmm I know that is pretty common where you ask about their product's price and they replay with a common statement "contact via WhatsApp for prices". Well that is the protocol with many Kuwaiti small businesses which I highly recommend avoiding!!!
I'm interested in businesses specially the newest of them. I have seen business that are sooo so formal for their kind of business. I have seen multiple mistakes by Kuwaiti small businesses that I don't recommend doing specially when it comes to engaging with your followers on social media platforms.
I want to address some tips that you can use while engaging with your followers. Keep in mind that you have to use them in lined with your business image, identity and even your business type will matter.
- Open a discussion
Try replaying to your follower with a question. Give them a chance to talk more especially if their comment was positive. Don't replay with a very uncomfortable tone that makes your followers lose the intention to reach you in social media. Listen to them and talk.
- Emojis
Have you ever felt how people are akwared when they replay to you so formal with no expressions. it's that simple .. just use some emojifies to add emotions to your replies. You will spice up your replay and it will be more fun. Pick some smily faces that will make your followers feel how glad you are to talk to them. 😉
- GIF
If you're familiar with twitter tools then you know what I'm talking about. I just can't neglect talking about how Carriage made a good use of this feature in their twitter. They used it effectively to engage with their followers and that made them popular with a short period of time.
- Videos
Videos are a great way to add value to your replay. Think about an easy and quick way to implement it with your business accounts in social media. That extra effort that you put to share a video with a follower while replaying are going to mean a lot because they will find value in it.
- Images
Let's say you got a question on twitter or Facebook regarding (How to) and such support questions need explanations and images are one of the best ways to explain solutions and steps or such complicated solution that your followers are facing.
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